Neuberger asks for opinions on service delivery

The Government's independent volunteering champion, Baroness Julia Neuberger, is seeking charities' views on the involvement of volunteers in delivering health services.

Neuberger, who is tasked with helping public services to make better use of volunteers, has arranged meetings next month with organisations that have relevant experience, including health charities, umbrella groups, voluntary organisations and bodies that represent volunteers, such as young people’s groups.

Other organisations and individuals can respond to the questions by email. The deadline for submissions is 23 November.

Neuberger will report her findings to the Prime Minister, and they will be worked into an overall report on volunteering and public services to be published towards the end of next year.

The questions she will ask are:

  • What is the extent and the variety of the volunteering that already happens in the health service?
  • How can government and the third sector make volunteering in health more attractive?
  • How do we promote volunteering in health to a wider audience?
  • What range of roles might be appropriate for volunteers in health and social care?
  • How can people from a wide range of backgrounds and ages be attracted to volunteering in health?
  • How can we reduce barriers to volunteer involvement?
  • How can we ensure that volunteers are used appropriately to support paid staff?
  • How do we spread good practice in volunteer management, including training?
  • What can be done to support the third sector to involve volunteers in public services?


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