The numbers: Computer Aid International

Computer Aid International provides refurbished computers for use by not-for-profit organisations in developing countries.

Total income: £1.2m for the year ending 31 March 2006, compared with £1.05m for the year before.

Highest salary: No employee earned more than £60,000.

Reserves policy: The charity's policy is to hold general fund reserves of between three months' running costs, to deal with short-term fluctuations in income. At year-end, reserves stood at £278,000, in line with the target.

Fundraising costs: The charity spent £43,000 on generating voluntary income, which was £101,000. This resulted in a fundraising ratio of 43p in the pound. The previous year's ratio was 55p. The charity says, however, that this ratio is misleading because the fundraising spend includes advertising and publicity.

Pension: The charity provides a defined-contribution scheme for employees.

How performance is communicated: The website ( has an 'about us' section that describes the charity's activities in a clear way, and there are interesting news items illustrating the organisation's development during the past year. The trustees' report and accounts, which is available online, contains detailed information on performance, such as showing the number of computers shipped compared with the previous year.

The charity says: "Our financial position strengthened considerably during the year and will enable us to keep growing. There was a rise in the number of donations of PCs, mainly from large and medium-sized companies, local government and universities. This was thanks to our own marketing and the EU Waste Electrical and Electronic Equipment Directive, which calls for the disposal of IT hardware in a more environmentally sustainable way."

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