One Digital launches Community of Practice to boost digital inclusion

CoP has been set up to bring One Digital's corporate partners together to help people boost their digital skills

One Digital has launched an initiative to share the best approaches to best practice for digital inclusion.

Nearly 12 million people in the UK lack basic digital skills, according to the Lloyds Bank Consumer Digital Index 2017. Community of Practice has been designed to bring together One Digital’s partner organisations in a programme to help people learn and develop these skills so they can more easily participate in today’s digitally driven society.

Supported by the Big Lottery Fund, One Digital was launched in January 2016 and is made up of Age UK, Citizens Online, Clarion Futures (Clarion Housing Group’s charitable foundation) Digital Unite and the Scottish Council for Voluntary Organisations. The programme assists people to get online or develop their basic digital skills with the help of "digital champions", trained intermediaries who provide one-to-one support. One Digital says the programme has so far recruited and trained more than 1,100 digital champions, who have helped more than 11,000 people be more digitally aware.

The online skills that One Digital and the new Community of Practice can assist with include helping people to apply for jobs, keep in contact with family and friends or learn to manage money.

Sarah Cant, One Digital programme director, said; "The strength of the One Digital programme is that it brings together a group of partners, each with their own knowledge and expertise. Their exciting projects have each been proven to reach a wide range of people and help them improve their digital skills.

"In this next phase of One Digital, the Community of Practice will provide partner organisations with a new forum to share learning and experiences, allowing us to pool our collective knowledge and harness the power of this innovative partnership."

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