Raising your game 3: Business collaboration

By charity finance expert Paul Leigh

Paul Leigh
Paul Leigh

High-performing finance departments extend their reach into the wider organisation by building relationships and delivering services that other managers need and value.

You will know this is working when an operational manager says "I have an idea and would value your input", rather than "here's my completed business case; I need you to check the figures".

Knowing your stakeholders is a first step, but encouraging the finance team to develop relationships is key. Closely aligned to this is the need to provide value to operational managers through incisive analysis and quality support.

A few tips: Lead by example by communicating your expectations. Ask your team to see things from the perspective of the operational manager. Question the team if you notice they have empty diaries or permanently closed office doors. And remember - developing relationships means more than keeping in touch by electronic means.

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