As the sector goes through what some might call a talent crisis, some might call a knowledge crisis, one thing is clear, the sector is struggling with recruitment and retention. People are at the centre of your charity and its success, therefore it is essential to get this process right. This briefing will highlight the struggles of the sector and give you the tools to improve your recruitment and retention processes to ensure that you are finding the people that match your charity’s goals and values and will work to ensure its success.

Why should you attend?

    • Prepare and plan for a talent crisis by understanding the essential skills you need to be looking for
    • Get the tools to improve your recruitment process through exploring alternative methods of interviewing
    • Gain the knowledge to help you find the people that match your charity’s goals and values
    • Understand how to improve retention through training and benefits to increase the longevity of your roles
Book Your Place

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08:30 Registration and networking

08:55 Welcome from Third Sector and chair's opening remarks

Jo Mosley, HR Director, The Salvation Army

09:00 Presentation and Q&A: Value-based recruitment- Drawing people in for the culture not the wages

  • Selling your value proposition
  • Exploring the importance of a strong brand with clear behaviours in recruiting
  • Finding talent that matches your charity’s behaviours

Andrew Hyland, Head of Recruitment and Resourcing HR Systems and Data, Macmillan

09:20 Panel Discussion: Charity roles from non-charity backgrounds: What skills should you be looking for?

  • The value of being more open to hiring outside of the charity sector
  • Exploring the transferable skills that are most important to charity roles and how to nurture and develop these skills

Laura Sercombe, Chief Executive, Disability Challengers
Satnam Sagoo, Director of Learning, British Red Cross
Arabella Chichester,
Partner and Global Head of Non-Profit Practice, Perrett Laver
Kerry Crowther,
VP Global HR, People and Development, Marie Stopes International

10:00 Breaking the mold: Shake up your recruitment process

  • New ways of standing out in a market oversaturated with vacancies
  • Hear from people who have mixed up their recruitment methods
  • Exploring the results of changing your interview process to improve efficiency

Arabella Chichester, Partner and Global Head of Non-Profit Practice, Perrett Laver

Susie Hargreaves, Senior Consultant, Perrett Laver

10:15 Value based retention: Making talent last

  • How to create more longevity in charity roles
  • Creating benefits and a culture of reward
  • Shaping your training programme to create an environment of growth

Sarah Lindsell, Chief Executive, The Brain Tumour Charity

10:35 Attract and retain: The importance of reward in the employee value proposition

  • The part that pay and reward has to play in getting the employee value proposition right – not just for current employees, but also for potential employees
  • Engaging your employees – the key to retention
  • Marketing yourself as an employer – the key to recruitment

Tim Kellet, Director, Paydata Ltd

10:50 Chair's closing remarks

10:55 Close of conference

Book Your Place

Book now to avoid disappointment 

Ticket Prices
Subscribers  £150
Non-Subscribers £175

*Subscriber discount is limited to 1 per subscriber 

 Date: Wednesday 27th March 2019
 Time:   08:30 – 10:45am

Event sponsors:

Confirmed speakers

Arabella Chichester, Partner and global head Perrett Laver

Arabella Chichester is a Partner and Global Head of the Non-Profit Practice at Perrett Laver. Arabella has advised on a number of senior appointments across the sector. These include the Executive Director of Oxfam International, Chief Executive of Oxfam GB, Secretary General of Amnesty International, Chief Executive of Crown Agents, Chief Executive of The Elders, Chief Executive of Liberty, Chief Executive of Christian Aid, Chief Executive of ActionAid UK, Director of The Paul Hamlyn Foundation, Chief Executive of VSO International, Chief Executive of Shelter and Chief Executive of WWF-UK. In terms of Senior Leadership appointments, she has worked globally with Care International, Unicef, World Vision International, Education Development Trust, Overseas Development Institute, British Heart Foundation, ONE, The British Council, HelpAge International and Save the Children. Arabella has also advised on a number of Board appointments including the Chair of the Disasters Emergency Committee, Chair of Breast Cancer Now, Chair of The Brain Tumour Charity, Chair of Oxfam GB and Trustees for WaterAid, WWF-UK, Christian Aid, WorldFish and Malaria No More. Arabella joined Perrett Laver in 2011. She holds an MA (Hons) in Ancient History from the University of Edinburgh and a PG (Dip) is Psychology from the Institute of Education.

Laura Sercombe, Chief executive Challengers

I have spent over 25 years working at the Executive Team level in the Third Sector and feel privileged to have worked with many dedicated individuals and for 3 different and extraordinary charities. I am now lucky to be working in an environment I really enjoy; for a children’s charity with a mission to break down barriers so that all of the 1,400 disabled children and young people we meet can access essential respite and achieve their potential through play. Challengers offer a 7-day service and prides itself on always finding a way to face the most difficult challenges.

Sarah Lindsell, Chief executive, The Brain Tumour Charity

Sarah Lindsell, CEO of The Brain Tumour Charity is a passionate ambassador for the brain tumour community with a cast-iron commitment to defeating brain tumours and improving quality of life. Brain tumours are the biggest cancer killer of children and adults under 40 and survival rates have improved little in over 40 years. With 25 years’ experience in the voluntary sector, including 17 years as CEO, Sarah has a proven track record of leading organizational change, building strategic teams and achieving success. Under Sarah’s leadership, turnover at The Charity has increased from £1.4m to more than £10m this year. She has navigated the charity through a successful merger, led an investment of over £26m over the last five years in medical research, challenged thought-leaders, increased awareness and developed award-winning resources. After studying for a degree in Social Policy, Sarah was awarded a Master's in voluntary sector management from the London School of Economics and went on to take senior roles at organisations at a local level in homelessness and family support, Caritas and The Duke of Edinburgh's Award before joining The Brain Tumour Charity in 2011. The Brain Tumour Charity is now the largest global charity dedicated to defeating brain tumours and Third Sector’s Charity of the Year for 2018

Jo Mosley FCIPD, HR director, The Salvation Army

Jo is HR Director for the Salvation Army, where she has worked for the last 2 years, and has previously been a senior leader at Guide Dogs for the Blind and Mencap, working in the Third Sector for over 20 years. As HR Director at The Salvation Army, she is responsible for the 4,500 employees who support the vital work of the movement delivering services to some of the most marginalised people in our communities across the UK and Ireland from homelessness and older peoples services to anti human trafficking, prison ministries, employment and work with young people and children. Jo is working on a people strategy for the organisation and delivering a 5 year plan to transform HR into a person centred function. Jo was a commissioner on the future leadership of civil society and chaired the Inclusion Action Group to implement the recommendations of the Commission on the Future of Volunteering. She has chaired and been a member of strategic boards for the College of Policing, DofH, and many sector specific groups, a judge for the CIPD People Awards and a board member for HRO Today Forum. Her work on diversity and inclusion won her the HRO Today EMEA Talent Acquisition Leader of the Year 2016. Jo has delivered at conferences across the UK and Europe on topics such as inclusion, women in leadership, people strategy and volunteering and has several articles published in the sector press. Jo is an alumnus of the Windsor Leadership Trust and a mentor for LeadersPlus. Jo is a mum of 6 and is passionate about supporting women balancing caring responsibilities and careers.

Satnam Sagoo, Director of Learning, British Red Cross

I am currently the Director of learning at the British Red Cross where I am responsible for developing the organisation learning strategy and organisation wide learning offer. My philosophy is that the effective learning solutions need to be organic and internal, whether we're talking about people or organisations. Using this as a foundation, I have supported organisations, teams and leaders and individuals to create an environment where the can develop, explore and express their true capabilities and shape their leadership and cultural capabilities to enhance collective action and create a world class learning organisation.

Andrew Hyland, Head of recruitment and resourcing HR systems and data, Macmillan

Andrew is driven by constantly innovating and improving the candidate/employee experience; it is his belief that with great people you can do anything. Andrew’s goal is to continue driving that success by looking at new ways to do things his area. He has a track record of achievement that showcases his drive in the CX and EX area, as a CIPD award winner in 2010 for excellence through technology, in 2016 a recruitment marketing award winner sponsored by the CIPD and winner of the best in-house recruitment team in 2016. This year Macmillan Cancer Support’s joint graduate scheme (with the British Heart Foundation) was short listed by Personnel Today as the best in class.

Susie Hargreaves, Senior Consultant, Perrett Laver

Susie Hargreaves is a Senior Consultant at Perrett Laver with experience across the firm’s Global Non-Profit and Higher Education practices. In over a decade with the firm, she has worked on senior executive and Board appointments with a range of clients - most recently including Ark, Book Trust, Breast Cancer Now, British Heart Foundation, Canal and River Trust, CIFF, Commonwealth Parliamentary Association, Disabilities Trust, Eduserv, The Health Foundation, NCT, Nursing Now, Prostate Cancer UK, Shooting Star Chase, Unicef UK, and World Animal Protection. Susie holds a BA (Joint Honours) in Politics and French from the University of Bristol. She grew up in the Middle East and has worked in the UK, France, Japan and Australia. Susie was seconded to Australia to help establish Perrett Laver’s Asia-Pacific operations in 2013 and is a founding member of Perrett Laver’s Corporate Responsibility Team. She currently volunteers with the Royal Free Charity at Barnet Hospital.

Tim Kellett, Director, Paydata Ltd

Tim is a passionate HR and reward specialist with over 20 years' experience in pay and reward. Tim helps employers navigate the challenge of recruitment and retention by developing a pay and reward strategy which fully supports their business requirements, enabling organisations to attract, motivate and engage the right people and skills. As a director of reward management consultancy Paydata, Tim will provide key insights into the vital part that the employee value proposition plays in recruitment and retention, providing practical tips to support your business.

Kerry Crowther, VP global HR, people and development, Marie Stopes International,

Kerry first joined Marie Stopes International (MSI) in March 2018, taking up her current position as Vice President, Global Human Resources and People and Development in January 2019. She brings a wealth of knowledge and expertise with over 20 years’ experience in HR management. Kerry is responsible for the development and execution of MSI’s global people strategy, encompassing organisational design, recruitment, policies and processes, engagement, training and development, salaries and benefits, and safeguarding. Passionate about working with people, and a desire to do something meaningful lead Kerry to MSI in order to make a difference in people’s lives and, in her own words, “to empower women to make their choices for their futures.”