Samaritans sets up round-the-clock text service

Samaritans launched the UK's first 24-hour text support service yesterday.

The emotional support charity is spending £130,000 on the pioneering programme after its research showed that more than 80 per cent of 18 to 24-year-olds were more likely to text than to call each other. Volunteers will be able to send messages of no more than 160 characters to distressed texters across the UK 365 days a year. The charity estimates there would be an average of 20 exchanges before the texter was advised what to do next.

Samaritans involved the National Deaf Children's Society, the Connexions service and the YMCA in its research for the service.

The initiative is the culmination of two years of feasibility studies in Samaritans branches, schools and music festivals. It will be reviewed in October.

The charity is publicising the service through posters and 500,000 pocket phone leaflets to be circulated through colleges, youth groups, bars and GPs' surgeries.

Danny McNamara, lead singer of Embrace, which has recorded the England team's song for this year's World Cup, is heading the publicity campaign.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Already registered?
Sign in

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus
Follow us on:
  • Facebook
  • LinkedIn
  • Twitter
  • Google +

Latest Jobs

RSS Feed

Third Sector Insight

Sponsored webcasts, surveys and expert reports from Third Sector partners


Expert Hub

Insurance advice from Markel

Digital fundraising tips and tricks

Digital fundraising tips and tricks

Partner Content: Presented By Markel

Third Sector Logo

Get our bulletins. Read more articles. Join a growing community of Third Sector professionals

Register now