Site Visit: Together for Short Lives

The children's palliative care charity launched a new site to mark the first anniversary of the merger of ACT and Children's Hospice's UK

Together for Short Lives
Together for Short Lives

Organisation: Together for Short Lives
Agency: tictoc
Spend: £30,000

The children's palliative care organisations ACT and Children's Hospices UK merged in 2011 to form Together for Short Lives. The charity launched a new site to mark the first anniversary of the merger in October.


The charity had to decide what information from the existing two charity sites should be included on the new one. The new site is intended to be the go-to place to support and inform parents, professionals and those interested in issues relating to children's palliative care.

Design and content

The website is easily navigable, with the home page displaying clear signposting so that users can find information with a minimal number of clicks. The bright and colourful design is playful, while retaining a serious look, with photographs of beneficiaries displayed across the site.

Special features

Families can search for support in their local areas, either by clicking on an interactive map or by entering their postcodes. They can also sign up to receive a family-focused newsletter, join a parent group or become a member. Another special function is the Butterfly Tribute Fund, which allows bereaved family members and friends to set up interactive pages in memory of loved ones. The online donation page also encourages interaction by asking people to leave comments.

Together for Short Lives says:

"Many parents of children with life-threatening or life-limiting conditions tell us they struggle to find the information and support they need. We hope our website will provide all families with a 'one-stop shop' for support."

Navigation: 5
Accessibility: 4
Innovation: 3
Content: 4
Total: 16 our of 20

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