Sue Ryder income passes £100m for the first time

The news from the accounts to the end of March this year comes as the care charity rebrands

Sue Ryder accounts
Sue Ryder accounts

Income at the care charity Sue Ryder passed £100m for the first time last year, its latest accounts show.

The charity recorded an income of £101.7m in the year to the end of March this year, up from £98.9m in the previous year, the accounts say.

Total fundraising income was up by 19 per cent on 2016/17 to £16.9m last year, including a £2.2m growth in legacy income to £6m.

This happened despite its partnership with the retailer Morrisons, which had been worth £2.5m in 2016/17, coming to an end in February 2017.

Income from the charity’s lottery grew by 57 per cent to £1.3m "and further growth is anticipated in 2018/19", the accounts say.

But the charity recorded an overall deficit of £2.8m in 2017/18, which it said was mainly down to one-off events including the closure of a neurological care centre.

"The deficit was principally due to one-offs relating to the write-down on the value of Holme Hall following its closure in the year and a change in the accounting estimate in relation to the provision for dilapidations of our leasehold properties," the accounts say.

Net income from retail fell by £1.9m to £3.8m in 2017/18, the accounts show, which the charity put down to "difficult trading conditions in the UK retail sector".

The charity, which has seven hospices and four neurological care centres, runs a network of 449 shops in the UK.

"Sales increased by 0.3 per cent, but this was more than offset by increases in direct costs, including the cost of goods bought for resale and the increased provision for dilapidations," the accounts say.

The charity spent £3.9m on agency and contract staff in 2017/18, up from £3.5m in the previous year.

Redundancy and termination costs totalled £457,195, down from £654,275 in 2016/17.

The highest-paid employee, who is not identified in the accounts, was paid between £140,001 and £150,000 in 2017/18.

Charity also rebrands

The news on the accounts comes as the charity today introduces a refreshed brand and website.

It said it wanted its new brand to help it to grow and enable it stand out in a competitive environment.

Heidi Travis, chief executive of Sue Ryder, said: "We have a fantastic reputation with people who’ve come into contact with our services and with those who support us through our fundraising and retail activities.

"However, in order for us to grow further, provide more care, further develop our services and expand our influence, we need to be able to reach even more people. A strong brand is crucial to helping us achieve this.

"The new brand will help Sue Ryder talk about itself in a clear, credible and compelling way. Bereavement support has also been elevated to the same level as palliative and neurological care, because we feel it is important to show our growth in this specialist area."

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