Survey finds growth in websites among small organisations

The number of small charities with websites has grown dramatically from 34 per cent in 2002 to 50 per cent last year, according to a survey by voluntary sector think-tank NFP Synergy.

Cheaper technology and greater grant support enabled the growth to take place.

Forty-seven per cent of organisations, mostly larger charities, had three or more staff working on their websites, compared to 31 per cent in 2002.

The report, Touch and Go, found that organisations often feel frustrated by information technology's failure to produce immediate returns in terms of increased productivity, but this requires major changes to working practices that take longer to implement.

"Non-profit organisations would do well to note that investment in ICT is nearly pointless unless their ICT strategy is developed to complement the organisation's overall vision and objectives," the report states.

It adds that employees need training in the skills to use technology effectively, and management need to have a strategic understanding of its benefits.

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