Our team: National Rheumatoid Arthritis Society

Tracey Hancock, the director of development at the charity that supports people with the condition, takes us behind the scenes of the fundraising team

Tracey Hancock
Tracey Hancock

- How many fundraisers are in your team?

There are six of us - three fundraisers, two membership staff and myself, based in Maidenhead, Berkshire.

- What does the team do?

We receive no statutory funding, so we raise all the income needed to support our beneficiaries. We look after 4,000 members and maintain a variety of income streams.

- How much do you raise?

This year we will raise just over £1m for the second year running. Our largest income stream in the past year has been from legacies (33.6 per cent), with the second largest from trusts (21.6 per cent) followed by general donations (13.8 per cent). The remaining 31 per cent is made up from events income, corporate donations, membership and merchandise.

- What's in the pipeline?

We have just launched the Knit Factor, an initiative to get people with rheumatoid arthritis knitting to help keep their hand joints moving and produce great items for us to sell on our eBay shop. It's proving very successful. We're planning to begin work next year on a major donor programme and establish community-based fundraisers.

- What's it like in the office?

We are all very motivated and there is a real sense of passion for what we do. Rheumatoid arthritis is often misunderstood, so when you hear a really positive story about how we have helped someone to manage their disease better, it reinforces the reason we all work so hard.

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