"Once you start to loose the public's confidence it's very hard to get it back"

Julia Unwin, charity commissioner speaking in a seminar on accountability at the Third Sector Forum last week

"I think that in general the voluntary sector is incredibly coy about its strengths"

Lisa Harker, speaking at the Third Sector Forum on influencing public policy

"I'm not trying to belittle charity but if charity is an alternative to sustainable long-term development then it becomes a problem"

Clare Short, Secretary of State for International Development.

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