What were the team’s goals?
Amnesty International’s finance team was set a range of ambitious goals in 2016, while operating in an increasingly uncertain global context. These included the development of an internal talent strategy and redesigning the charity’s budgeting and forecasting process to allow it to regularly adjust its plans in response to the challenging financial environment.
What did it achieve?
The team developed 12 key metrics around motivation, recruitment and succession, performance and learning, in order to develop its workforce. It now recruits externally at entry level, then develops and appoints excellent internal candidates into more senior roles.
During 2016, the team also supported all financial aspects relating to the opening of five new regional offices; automated and tailored financial management reports to drive-decision making using business intelligence software; and developed a comprehensive communication, training and education programme to communicate its redeveloped organisational fraud, bribery and corruption-mitigation strategy.
Other achievements include the development of a robust investment appraisal and decision-making mechanism to support its ambitious income growth targets, and the completion of a five-year project for all of Amnesty's 70 independent national entities to adopt a common chart of accounts for global reporting.
Why did it win?
In addition to achieving its 2016 objectives, Amnesty’s staff survey showed that the finance team’s job satisfaction score increased by 13 percentage points from 2015 to 2016.
What did the judges say?
"This entry shows the realisation of ambitious goals over the course of 12 months," said Camilla Bowry, founder of Sal’s Shoes.