What does it do? Sahan Cares provides in-home care, advice, training, and support to disadvantaged families dealing with poverty, disability, and lack of social integration. Services include specialised personal care for older adults and people with learning disabilities, mental health conditions, physical disabilities, and sensory impairments
How does it make money? Sahan Cares delivers these services by offering a specialised in-house programme for women from disadvantaged groups with a guaranteed job waiting at the end. By building its own specialised team - most of whom can draw from personal experience of the challenges faced by the people they care for - Sahan Cares is addressing gaps in the care system while providing opportunity to people struggling to find a place in the workforce.
Recognising that many of its employees - some of them former refugees - have experienced extremes of poverty or violence, the company has set up regular group coaching sessions. Unlike many businesses in the care sector, Sahan Cares has banned the use of zero-hours contracts. All team members are permanent employees.
What has it achieved? Since 2013, Sahan Cares has delivered more than 500,000 hours of care. Revenues have grown from £30,000 in its first year to more than £1.5 million last year. Over 120 jobs have been created locally and 150 people have been trained as specialised carers. Clients rate the company and its services very highly - 100 per cent of service users say that Sahan Cares staff are considerate, warm, welcoming, and informative and made them feel safe at home.
What did the judges say? “Impressive growth over a relatively short period, whilst ensuring that service provision remains personalised, safe and caring and staff are fully supported both professionally and personally.”
Access Community Trust
Shared Interest Society Ltd