Trauma support charity rejects 'unsubstantiated allegations'

An unspecified complaint about the charity Petal has been made to the Scottish government and the Office of the Scottish Charity Regulator

The trauma support charity Petal has said it has been the subject of "serious unsubstantiated allegations and factually incorrect statements in a complaint made to the Scottish government about the charity.

Petal, which is short for People Experiencing Trauma and Loss, said the complaint, which is also being investigated by the Office of the Scottish Charity Regulator, was being taken "extremely seriously" and managed according to the charity’s complaints policy.

"The complaint comprises a number of serious unsubstantiated allegations and factually incorrect statements directed at Petal from anonymous sources seeking to harm the charity," a statement from the charity said.

The charity did not comment on the precise nature of the allegations.

The statement said the charity’s doors were "always open" for the inspection of Petal’s operations, procedures and reporting strategies by either the OSCR or the Scottish government.

"Whereas the charity does not welcome this unnecessary distraction from its important work, Petal is fully committed to a process of continual improvement and to focusing its efforts on those for whom its services are a vital part of recovering from traumatic events in their lives," the statement concluded.

Petal received £240,088 in the current financial year from the Scottish government, which said it had been in contact with the OSCR about the complaint.

A spokeswoman for the Scottish government said: "We are aware of complaints that have been made relating to aspects of Petal’s service provision. We are investigating those complaints and have made the charity regulator the OSCR aware of the situation."

An OSCR spokeswoman said: "We can confirm that we have received concerns relating to how the charity operates and provides its services.

"These concerns will be handled in line with our inquiry policy. As stated in the policy, the OSCR cannot discuss ongoing inquiry work because this might prejudice the work of the charity or the OSCR."

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