Twenty charities ‘have failed to look at preference service suppression requests’

The Fundraising Regulator has published a list showing that some of the unseen requests were made in 2017, the year the Fundraising Preference Service began

Twenty charities have failed to log in to the Fundraising Preference Service’s charity portal to pick up requests from people who want to stop being contacted by them. 

The Fundraising Regulator, which runs the FPS, has this week published an updated list showing the charities that have failed to log in to the service to access suppression requests from members of the public, despite some of them being made in 2017.

Eleven charities, including the Dovetales International Trust, the Kurdistan Children’s Hospital Foundation and the Truro Community Property Trust, are listed for failing to access requests that were made in 2017, the year the scheme was launched. 

Three organisations, the charities Animal Aid and Advice (North London Group), Combat Cancer and the Indonesian Humanitarian and Social Aid Network, are among those most recently added to the list, for suppression requests that were made in 2019.

The FPS enables people to block post, phone, email or text communications from named charities.

The service has been under review, with the Fundraising Regulator asking if it was still necessary after the stricter data laws introduced by the General Data Protection Regulation came into force in May 2018.

News Fundraising

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