Our Essential Volunteer Management briefing will feature case studies from leading not-for-profit organisations, thought-provoking panel discussions on volunteer management and a masterclass on best-practice digital tools and online management.

10:00 Welcome from Third Sector and Introduction

Emily Burt, Editor, Third Sector

10:05 Driving engagement and inclusion within your volunteer network

Keynote interview

  • Develop an integrated volunteer management strategy to boost volunteer engagement and retention
  • Optimise your time and your volunteers’ time with creative and cost-effective solutions
  • Maximise inclusivity for your volunteers with a range of communication strategies

Elena Laguna, Head of Volunteering, Oxfam

10:25 Session break

10:30 Digital tools for best-in-class volunteer management


Join this session to utilise the best resources for your organisation’s volunteers. Ensure that they feel motivated, engaged, supported and included as part of a successful online volunteer management strategy.

Taz Rasul, Director of Volunteering, Just Like Us

10:50 Session break

10:55 What will volunteering look like in 2021?

Panel discussion

As the dust from the pandemic settles, what does the future hold for volunteering habits and behaviours? Join our discussion to:

  • Prepare your organisation for the uncertainty of a potential surplus or deficit of volunteers
  • Navigate your way through the changing demands through effective communications with your volunteer network
  • Retain your existing volunteer network with best-practice volunteer management advice from our panel

Dr Crewenna Dymond, Director of Volunteering and Partnerships, CPRE
Amber Churchill, National Volunteering Strategy Officer, Action for Children
Stuart Garland, Training and Programmes Manager, Volunteer Ireland

11:30 Session break

11:35 Using volunteer insights to drive your organizational strategy

Strategy clinic

  • Keeping the volunteer voice at the heart of your strategy and leveraging their feedback to drive your vision and impact
  • Utilizing fundraising as a tool for volunteer activity and retention through effective use of volunteer feedback and audience insights
  • Assessing and leveraging the resources you have available to work collaboratively and maximise your volunteer network

Marie McNeil, Head of Volunteering, The Charity for Civil Servants

11:55 Closing remarks

12:00 Close of briefing

Emily Burt, Editor, Third Sector