Volunteers repay training fivefold

Francois Le Goff

Victim Support volunteers produce £5 worth of work for every £1 the charity spends supporting and training them, government research has revealed.

The Home Office commissioned the research to evaluate the impact of its grants to Victim Support, which account for about 80 per cent of the charity's revenue.

The survey, conducted by accountants Chantrey Vellacott DFK, showed that Victim Support volunteers create £27m worth of work each year. This is equivalent to 1,100 paid workers.

"This shows Victim Support's services are huge value for money," said Helen Reeves, chief executive of the charity.

Using the same measurement model, the researchers found Nacro volunteers create £1.30 worth of work for every £1 spent and those at Terrence Higgins create £3.40. Nacro said this was misleading because it does not use volunteers as much as Victim Support. Terrence Higgins Trust said the figures used were old and not an accurate representation.

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