What should you do when love blossoms in the office?

John Burnell offers advice on handling relationships between staff

Q: Two of my team members, who met through work, have started a relationship. I'm worried that if the relationship turns sour, it could have a detrimental effect on their work and the team as a whole. Is there anything I can do?

A: It's not surprising that two of your staff have fallen for each other: research suggests that half of all relationships start at work. So the question is not whether you should allow it to happen, but how you can ensure that it doesn't have an adverse impact on your organisation.

It would be helpful to introduce a policy addressing relationships at work and setting out what behaviour is unacceptable, what is permitted and when, issues about conflicts of interest and, probably most importantly, what to do about the very common situation in which the boss is in a relationship with a subordinate.

Be sure your policy does not distinguish between different types of relationship - you are not a moral policeman. So whether it's two young things in the first flush of love or a married person using the pool of available talent for some excitement on the side, the same rules apply. And remember that it would be illegal to treat gay relationships any differently.

You are right to be concerned about the impact on the workplace - not just if they fall out, but while they are continuing the relationship. They come to work to work - it's not a convenient lovers' meeting place.

At least they have been open enough to let you know about the relationship (and if they haven't, you have every right to challenge them discreetly about it). So right from the start, lay down some ground rules.

Most importantly, if there is any possibility of a conflict of interest - particularly if one manages the other - reorganise their work, preferably in consultation with them. That way, conflicts of interest can be avoided. Provided this is handled sensitively, it is fair in employment law. But do make sure it's not always a woman who suffers more from any changes, and don't discriminate on the grounds of marital status either.

If the worst comes to the worst and the couple splits up, it may be worth giving them some cooling off time to grieve over the demise of their relationship so they can come back refreshed and ready for anything. Or anybody.

John Burnell, director of Personnel Solutions

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