Following a recent restructure, children’s charity Plan International UK is recruiting for a number of roles for its individual giving team, including a senior sponsorship experience officer.
As part of Third Sector Jobs’ Wonderful Workplaces initiative, Jennifer Jackson, careers content editor, spoke to Danielle Atkinson, head of individual giving at Plan International UK, to get her insider insight into the team culture and why it’s an exciting time to join.
Danielle, tell me about Plan International UK and the work you do
Plan International UK strives to advance children’s rights and equality for girls all over the world. We recognise the power and potential of every single child. But this is often suppressed by poverty, violence, exclusion and discrimination. For 80 years, Plan International has been building powerful partnerships for children, and we’re active in over 70 countries.
What does the individual giving team do?
The individual giving unit is responsible for raising £24 million and has a broad remit. A team of 38 in total, we’re made up of supporter acquisition, supporter retention, supporter engagement, sponsorship operations and marketing performance. Our primary proposition is child sponsorship, where we deliver an engaging one to one relationship to over 80,000 child sponsors.
Photo credit: Plan International UK, Thet Htoo
Can you tell me about the roles you're recruiting for? How have they come about?
Following a recent restructure we’re recruiting for a number of roles in order to grow and develop the team. As Plan International UK embarks on a period of investment to drive income growth, we really want to make sure that the individual giving team has the right people to deliver the best for both the supporter and the organisation.
What sort of people are you looking for?
We’re looking for people with the right skills for the jobs, with varied experience they can bring to the role, and with determination and passion for the work they do. We want people who can make change happen, who can deliver excellent fundraising and supporter experience, and who can deliver the targets we have set ourselves as an organisation. Personality, drive and brilliant communication skills are a must!
What exciting projects are you working on?
We have a number of great projects focusing on how we can build our child sponsorship proposition, invest in lower value in regular giving, overhaul our emergency fundraising and drive legacy fundraising. Underpinning all of this is our goal to really create a magical experience for child sponsors.
Photo credit: Plan International, G. Van Buggenhout
What are the biggest challenges associated with the senior sponsorship experience officer role?
This is a new role so the biggest – and best - challenge, is shaping it for the future. Formed following a recent restructure, the role has the unique opportunity to make Plan International UK a global centre of excellence in the provision of sponsorship experience, working with colleagues across Plan International. The ideal person for the role will need to be a customer care expert, with experience in multiple areas – from visit and event organisation, to marketing and creative development (with more in between!).
Why would someone want to work for Plan International UK?
Plan International UK is on the brink of something great! There’s a commitment to grow and a real a desire to succeed. Now is the perfect opportunity to make real change happen – at all levels in the organisation.
Sum up what it's like to work at Plan International UK
People often talk about the ‘Plan Family,’ and it really does feel like that. Motivated, friendly and passionate colleagues - and a brilliant cause. What more could you want?
Thank you very much for speaking with us, Danielle, and to Plan International UK for partnering with us on our Wonderful Workplaces initiative.
Do you have the passion and determination to fight for children's rights and equality for girls? Find out more about working for Plan International UK and apply for one of their job vacancies on Third Sector Jobs.
Third Sector Jobs is running an initiative called 'Wonderful Workplaces' to get charities and other organisations in the third sector enthused about showcasing their employer brand. Check out the Wonderful Workplaces in the Third Sector careers hub here. Contact email@example.com to get involved.