All workplace satisfaction levels have fallen in past ten years

The latest Third Sector Charity Pulse survey says that satisfaction with pay, workloads and training have all fallen since the first survey in 2007

Job satisfaction down in the sector
Job satisfaction down in the sector

Workplace satisfaction levels among charity sector employees have fallen across the board over the past 10 years, research for Third Sector shows.

Figures taken from Third Sector’s Charity Pulse survey, carried out annually in partnership with Birdsong Charity Consulting, show that staff satisfaction in areas including pay, workloads and training have fallen across the board since the exercise was first conducted in 2007.

None of the 14 areas tracked over the period score more positively in 2016 than they did in 2007, with more than half showing double-digit percentage-point falls.

The figures show that the proportion of employees who feel their workload is reasonable has dropped from 60 per cent in 2007 to 48 per cent this year, and those who feel that pay at their charity is handled fairly is down from 57 per cent to 45 per cent over the same period.

There has been a 14 percentage-point fall in the proportion of those who feel the results expected of them are reasonable, from 68 per cent in 2007 to 54 per cent this year.

The proportion of employees who feel their pay is competitive in comparison with people doing similar work in the sector is also down by 13 percentage points over the same period, to 50 per cent this year.

But the picture is more positive when compared with the previous year, with a bounce-back in areas including staff morale, confidence in senior managers and the proportion who would recommend their charity as an employer.

This year’s survey, work for which was carried out in March and April, had 431 responses from people working for 170 charities.

For full analysis of this year’s Charity Pulse, click here.

To access Birdsong’s report of the data over the 10-year period, click here, and for the company’s report on the 2016 data, click here.

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